Handle 40+ inbound and outbound calls daily, providing one-call resolution and support for individuals searching for housing and navigating the apartment leasing process.
Communicate effectively with customers, respond to inquiries with timely and accurate information about listings and leasing requirements, and assist with application completion.
Access company software to retrieve information, update digital records, and adhere to all remote work policies and procedures while reporting to the Customer Service Supervisor.
Apartment Agents provides apartment locating services, rental support, and personalized guidance to help individuals find and secure housing. It is a company with a culture of collaboration, recognition, and a commitment to exceptional customer-focused service.
Manage a diverse block of customers to ensure successful delivery of global EAP, behavioral health, wellness, and work-life services.
Utilize relationship management skills to strengthen customer experience and collaborate with internal partners for flawless service.
Oversee customer satisfaction and profitability, implement effective program delivery, and retain and grow the book of business.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, helping individuals and organizations thrive globally. It serves over 75,000 customers worldwide, touching more than 160 million lives across 200 countries, with a substantial presence among Fortune 500 companies.
Complete inbound and outbound calls with prospective and existing customers to provide exceptional service and complete insurance sales.
Gather data to understand customer Insurance needs, generate quotes, and educate on coverage and costs, while upselling when available.
Address all customer questions and concerns with outstanding communication and analytical skills, following established procedures in a structured schedule with various shifts.
TP is a global, digital business services company that delivers advanced, digitally powered business services to help world-class brands streamline their businesses in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, the company has a global scale and local presence focused on community, client, and environmental support through a balanced high-tech and high-touch approach. They offer a collaborative and engaging environment where employees can grow and challenge themselves.
Resolve complex consumer insurance issues and advise first-level representatives on high-level concerns in a fast-paced environment.
Assist policy holders with billing questions, policy changes, and provide recommendations to support their needs effectively.
Utilize excellent decision-making, innovation, and critical thinking to adhere to guidelines while creating positive customer experiences.
TP is a global digital business services company that delivers advanced, digitally powered business services to help world-class brands streamline operations sustainably. It employs over 500,000 inspired people globally, fostering a collaborative, high-tech, high-touch culture focused on making lives simpler, faster, and safer.
Coordinate all military moves from shipment acceptance to delivery, ensuring adherence to contractual and industry guidelines.
Communicate with transferees to coordinate moves and ensure the highest level of customer service and satisfaction.
Update military/GSA transportation database systems and collect, track, and file all required documentation like DD1850s and CSS scoring.
JK Moving is the largest independent mover in North America, delivering relocation and logistics services to military, government agencies, corporations, and homeowners globally. It is recognized as a Best Places to Work, invests in employee growth through events and charitable initiatives like the JK Community Farm, and fosters a positive, community-focused culture.
Support all lines of insurance processing, including generating enrollments and performing administrative tasks based on member inquiries.
Handle member inquiries and provide resolution to problems, delivering service with Speed, Accuracy, and Style.
Enroll members in coverage as opportunities are presented and assist in the resolution of insured and member complaints.
AAA Life is a respected American brand that has been focusing on Life Insurance and Annuity Products since 1969, with over 1.8 million policies. It embraces a diverse, equitable, inclusive culture where all associates can use their unique talents to influence, innovate, and thrive.
Provide daily phone coverage for the Claims 800 number to service customers and travel agents, assisting with first notice of loss and claim documentation requirements.
Handle routine claim inquiries accurately and document complex calls for forwarding to appropriate claim unit members, aiming to meet and exceed Key Performance Indicators.
Serve as a customer advocate and a member of the disaster recovery call center team, ensuring outstanding customer service and support for claim unit service goals.
Travel Insured International is a leading travel insurance provider with over 30 years in business, offering protection plans to consumers and agency partners. It is a key component of the Crum & Forster Specialty Business Unit within the Accident & Health division, committed to providing dependable coverage, value, and end-to-end customer satisfaction.
Respond to customer inquiries via phone, email, and chat regarding shipping timelines and delivery status.
Manage internal support requests from sales and operations teams.
Track and document interactions within CRM systems.
An enterprise client is seeking freelancers to support high-volume hardware shipping and logistics inquiries. The selected candidates will assist with customer communication, internal coordination, and resolving delivery-related issues across multiple channels.